All our products on the site are in in stock and will be shipped within 48 hours and delivered within 4 – 5 working days.
We endeavour to fulfil your order for product(s) listed in the Order Confirmation by the delivery date set out in the Order Confirmation or, if no estimated delivery date is specified, then within 30 days of the date of the Acknowledgment of Receipt, unless there are exceptional circumstances.
Pochampali, is trying its best to ship its products as far and wide as possible. However, there are still a few areas where we are unable to ship. While placing an order, you will receive an intimation of the same. Similarly, you will also be informed on whether or not the Cash On Delivery (COD) payment option is available in your respective area.
There were a few areas and Pincodes that were serviced by us earlier; however, they are unserviceable now due to courier issues. If you are trying to place an order using one of these Pincodes, we won't be able to take your order. We regret the inconvenience. To place your order successfully, we request you to provide a different / alternate address with a serviceable Pincode.
Please get in touch with us at firstname.lastname@example.org to know which Pincodes are serviceable by our courier partners.
If the payment method is Cash On Delivery (COD), we will give you a confirmation via phone and or email.
We have partnered with a Courier Service for the shipment of our products across India. Depending upon your location and reach.
Each product has its own delivery duration.
Please note that, if you have ordered multiple items, the entire order may not be delivered together and you would be receiving partial shipments, as each product may be delivered as per the individual delivery timeline. However we try and send maximum products from your order in one shipment.
UNABLE TO DELIVER
If for any reason we cannot meet the delivery date you will be kept informed and offered a choice of either continuing with the extended delivery time or cancellation with a full refund.
By accepting this delivery service you are accepting our delivery personnel or a representative of the Vendor into your home and so as to avoid or minimise the risk of damage to your home or any of your possessions, we ask that you remove your possessions or anything that may be damaged and allow our delivery personnel as clear access to your home as possible.
Unless caused by our negligence, we will not be held responsible for anything that is not removed to safety where reasonable steps could have been taken to avoid or minimise the risk.
Please ensure that products ordered can fit into your home, the areas for which it is intended or location for delivery. If the product(s) do not so fit, you can still accept delivery or you can return the products, but any return will be at your own cost (see further our Returns Policy).
For the purpose of these Terms "delivery" or "delivered" shall be deemed to have occurred upon signing for receipt of the products at the agreed delivery address.